Before signing the delivery receipt, please check the package for any damage or issues.

If there is any damage, missing item, or if the package seal is broken, do not sign any delivery documents. Please request a damage report from the courier and return the package to them.

Once this procedure is followed, your replacement products will be shipped to you immediately.

If a damaged package is accepted or if a claim of missing contents is made after delivery, we cannot be held responsible for any damage or missing items inside the package.

Please notify us as soon as possible in writing at grimniaccessories@gmail.com  or verbally at +90 505 868 89 64, together with your order details.

Customer Service

For all questions regarding your orders or to get information about our products, you can contact us from anywhere in Turkey at +90 505 868 89 64 or submit a support request by filling out our contact form.